REI Systems developed a grants management tool to assist grantors/grantees with managing grants (money), called GovGrants. The downside was the UI was poorly designed which led to frequent errors and inconsistencies throughout the application. REI Systems needed to redesign the GovGrants UI to improve the effectiveness, customer satisfaction, and product marketability.
Grants Management is a very complex process and we wanted to create a simple, engaging grants management interface for users. After some research and a number of team discussions, we designed the interface around the concept of separating the grants lifecycle into a step by step process. We wanted to keep the each process very simple and illustrated the different sections in the sitemap below.
Scenario 1: A lab of scientists need funding to support their research on the Zika virus. In order to gain funding, a grantee applies for a grant using GovGrants. The user flow below visually depicts the process and decision points the user must make to complete a the task and the processes that occur in the background.